Resolved after 2 hours 8 minutes, affecting Dashboard and Duo App, on November 25, 2025.
The duo should now be back up and running! Please reach out to the Help Chat if you are still experiencing issues.
Affected components
DashboardDuo App
Update timeline
- investigating Nov 25, 2025, 08:40 PM UTC
We are aware that some customers are experiencing issues with payment processing at checkout with the duo. We are actively investigating this issue and will provide another update within the next hour.
- resolved Nov 25, 2025, 10:48 PM UTC
The duo should now be back up and running! Please reach out to the Help Chat if you are still experiencing issues.
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