Resolved after 5 hours 6 minutes, on September 16, 2026.
The login issue affecting some customers has been resolved. All customers should now be able to login successfully.
Update timeline
- investigating Sep 16, 2026, 06:17 PM UTC
We are currently investigating a login issue affecting some customers. We will will provide an update as soon as possible.
- monitoring Sep 16, 2026, 07:23 PM UTC
We’ve identified the issue affecting some users when logging in and have implemented a fix. We’re currently monitoring the results as access continues to be restored.
- monitoring Sep 16, 2026, 09:57 PM UTC
We are continuing to monitor the login issue affecting some customers. We are seeing improvements and most customers should no longer be impacted.
- resolved Sep 16, 2026, 11:24 PM UTC
The login issue affecting some customers has been resolved. All customers should now be able to login successfully.
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