Resolved after 45 minutes, affecting Dashboard and Professional App, on January 15, 2026.
The issue with the third party has been resolved and all reporting data should now be caught up and displaying as normal. We apologize for any inconvenience this has caused you.
Affected components
Update timeline
- investigating Jan 15, 2026, 09:23 PM UTC
We’re investigating an issue with a third-party vendor that is preventing reports, marketing data, and Professional App reporting from updating correctly. We’re actively working with the vendor and will provide an update soon.
- resolved Jan 15, 2026, 10:09 PM UTC
The issue with the third party has been resolved and all reporting data should now be caught up and displaying as normal. We apologize for any inconvenience this has caused you.
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