Boulevard incident
Hours not populating in the Staff Performance report for some customers
Resolved after 2 hours 11 minutes, affecting Dashboard, on May 9, 2026.
The issue affecting Staff Performance reports has been resolved, and services are now operating normally.
Affected components
Update timeline
- investigating May 09, 2026, 05:29 PM UTC
We are aware of an issue in which the Staff Performance report is not populating hours for some customers. We are actively investigating this issue and will provide another update soon.
- investigating May 09, 2026, 06:06 PM UTC
We've identified the root cause of the issue affecting Staff Performance reports and are taking steps to address the issue.
- monitoring May 09, 2026, 07:13 PM UTC
A fix has been implemented. We are continuing to monitor the issue.
- resolved May 09, 2026, 07:41 PM UTC
The issue affecting Staff Performance reports has been resolved, and services are now operating normally.
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