Resolved after 2 days 22 hours, affecting Dashboard, on May 24, 2025.
We believe the fix has resolved the issue affecting gratuity payments on zero-dollar transactions, and no further issues have been reported. We apologize for any inconvenience.
Affected components
Update timeline
- investigating May 24, 2025, 05:10 PM UTC
We are currently investigating an issue affecting gratuity payments on zero-dollar transactions. In some cases, the gratuity may not be properly captured. We will provide an update shortly.
- monitoring May 24, 2025, 06:50 PM UTC
We have deployed a fix to resolve the issue that was previously affecting gratuity payments on zero-dollar transactions. Gratuities should now be working properly in all cases, but we are monitoring to ensure the issue is fully resolved.
- resolved May 27, 2025, 04:05 PM UTC
We believe the fix has resolved the issue affecting gratuity payments on zero-dollar transactions, and no further issues have been reported. We apologize for any inconvenience.
Your product runs on more than Boulevard
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services