Resolved after 3 hours 45 minutes, on July 10, 2025.
The issues with links that were sent via SMS and created before July 9th have been fixed.
Update timeline
- investigating Jul 10, 2025, 03:27 PM UTC
We are aware of an issue with links sent via SMS are not loading for some clients. This only affects links created before July 9th. Links created on or after this date are working as expected. We are actively investigating this issue and will provide another update soon.
- resolved Jul 10, 2025, 07:12 PM UTC
The issues with links that were sent via SMS and created before July 9th have been fixed.
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