Resolved after 17 minutes, affecting Dashboard and Duo App, on July 11, 2025.
The third party provider has resolved their issue and Offset should now be functioning properly for all transactions. We apologize for any inconvenience.
Affected components
Update timeline
- identified Jul 11, 2025, 05:36 PM UTC
We are currently unable to verify Offset eligibility for some cards due to a third party provider outage. Some cards may not have Offset applied, even if eligible. We are currently awaiting an update from the third party and will provide further updates as soon as they are available.
- resolved Jul 11, 2025, 05:53 PM UTC
The third party provider has resolved their issue and Offset should now be functioning properly for all transactions. We apologize for any inconvenience.
Your product runs on more than Boulevard
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services