Resolved after 23 hours 27 minutes, affecting Dashboard and Professional App, on October 1, 2025.
This issue has been resolved. We sincerely apologize for any disruptions this may have caused.
Affected components
Update timeline
- investigating Oct 01, 2025, 12:03 AM UTC
We are aware of an issue where some customers are experiencing delays with staff members not receiving notifications. We are actively investigating this issue and will provide another update soon.
- monitoring Oct 01, 2025, 01:38 AM UTC
Our team has identified the source of the issue and have implemented a fix. We will continue to monitor the results and will provide an update if anything further changes.
- resolved Oct 01, 2025, 11:30 PM UTC
This issue has been resolved. We sincerely apologize for any disruptions this may have caused.
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