Bonusly incident

Bonusly is Unavailable

Resolved after 9 hours 43 minutes, affecting Heroku, on June 10, 2025.

resolved Jun 10, 2025, 10:57 PM UTC

Our hosting provider, Heroku, has returned to normal service. The Bonusly Platform is back online and confirmed to be operating normally.

Started
Jun 10, 2025, 01:13 PM UTC
Resolved
Jun 10, 2025, 10:57 PM UTC
Duration
9h 43m
Detected by Pingoru
Jun 10, 2025, 01:13 PM UTC

Affected components

Heroku

Update timeline

  1. investigating Jun 10, 2025, 01:13 PM UTC

    Our third-party vendor, Heroku, is experiencing service issues that are affecting the Bonusly Platform. We have escalated this issue to this team and await service restoration updates. We will post updates here when available.

  2. identified Jun 10, 2025, 02:51 PM UTC

    Our third-party vendor, Heroku, is experiencing global service issues that are affecting thousands of platforms, including the Bonusly Platform. Heroku continues to investigate and Bonusly will continue monitoring this situation to provide updates as they become available.

  3. identified Jun 10, 2025, 04:28 PM UTC

    Bonusly continues to be affected by the Global issues our hosting provider, Heroku, is experiencing. We are actively monitoring the situation and will continue to share updates as they become available.

  4. identified Jun 10, 2025, 07:06 PM UTC

    Bonusly continues to be affected by the Global issues our hosting provider, Heroku, is experiencing. We are actively monitoring the situation and will continue to share updates as they become available.

  5. identified Jun 10, 2025, 09:05 PM UTC

    Bonusly continues to be affected by the Global issues our hosting provider, Heroku, is experiencing. We are actively monitoring the situation and will continue to share updates as they become available.

  6. resolved Jun 10, 2025, 10:57 PM UTC

    Our hosting provider, Heroku, has returned to normal service. The Bonusly Platform is back online and confirmed to be operating normally.

Your product runs on more than Bonusly

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →