Resolved after 14 minutes, affecting Los Angeles and Chicago, on October 3, 2025.
Our review with the Jazzware Support team is now complete. Jazzware reported that a system event occurred but it did not result in any customer impact. No further action is required, and this investigation is now closed. Thank you for your patience while we reviewed this matter.
Affected components
Update timeline
- investigating Oct 03, 2025, 04:33 PM UTC
BluIP has received reports from some users regarding potential issues with Jazzware services. At this time, we are reviewing and investigating these reports in coordination with the Jazzware Support team. No widespread service impact has been confirmed, but we will continue to monitor closely and provide updates as more information becomes available. Thank you for your patience while we complete this review. BluIP Support Team
- resolved Oct 03, 2025, 04:47 PM UTC
Our review with the Jazzware Support team is now complete. Jazzware reported that a system event occurred but it did not result in any customer impact. No further action is required, and this investigation is now closed. Thank you for your patience while we reviewed this matter.
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