Resolved after 1 day 9 hours, affecting Call Recording, on June 17, 2026.
Incident Notice — Call Recording Status: Resolved Affected Service: Call Recording The issue affecting Call Recording, in which playback of historical recording files may have been impaired, has been resolved. Working with our vendor, we have confirmed that playback has returned to normal operation. Recording capture remained fully operational throughout the impact window. Service is fully restored and validated across both capture and playback. This incident is now closed.
Affected components
Update timeline
- identified Jun 17, 2026, 06:40 PM UTC
Affected Service: Call Recording We have identified an issue affecting Call Recording in which playback of historical recording files may be impaired. New recordings are unaffected and are being collected as normal. We are actively working with our vendor toward a resolution. Further updates will be posted here as the situation progresses.
- resolved Jun 19, 2026, 04:11 AM UTC
Incident Notice — Call Recording Status: Resolved Affected Service: Call Recording The issue affecting Call Recording, in which playback of historical recording files may have been impaired, has been resolved. Working with our vendor, we have confirmed that playback has returned to normal operation. Recording capture remained fully operational throughout the impact window. Service is fully restored and validated across both capture and playback. This incident is now closed.
Your product runs on more than BluIP
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services