Resolved after 3 hours 35 minutes, affecting PayConex, on September 5, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
PayConex
Update timeline
- investigating Sep 05, 2025, 03:45 PM UTC
We’re investigating an issue where batch settlement emails were not sent for some batches that did successfully settle in PayConex. Settlement processing is unaffected; the impact is limited to notification delivery. Until resolved, batch status can be confirmed in the PayConex.
- identified Sep 05, 2025, 03:49 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 05, 2025, 04:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 05, 2025, 07:21 PM UTC
This incident has been resolved.
Your product runs on more than Bluefin
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services