Bluefin incident

Processing issue

Resolved after 1 hour 8 minutes, affecting PayConex, on August 25, 2026.

monitoring Aug 25, 2026, 03:23 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 25, 2026, 02:51 PM UTC
Resolved
Aug 25, 2026, 04:00 PM UTC
Duration
1h 8m
Detected by Pingoru
Aug 25, 2026, 02:51 PM UTC

Affected components

PayConex

Update timeline

  1. investigating Aug 25, 2026, 02:51 PM UTC

    We are currently investigating a potential issue affecting processing on Payconex's Iframes. Our team is working to determine the scope and impact of the issue and identify the root cause. We will provide an update within the next 30 minutes, or sooner if additional information becomes available. We apologize for any inconvenience this may cause and appreciate your patience.

  2. monitoring Aug 25, 2026, 03:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 25, 2026, 04:00 PM UTC

    This incident has been resolved.

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