Resolved after 6 hours 21 minutes, affecting PayConex, on September 12, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
PayConex
Update timeline
- investigating Sep 12, 2025, 02:16 PM UTC
We are investigating reports of an issue on the Payconex platform. Our team of engineers is currently working to fix the issue. We will follow up with updates as soon as we receive them. We apologize for the inconvenience and we thank you for your patience.
- identified Sep 12, 2025, 03:11 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 12, 2025, 07:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 12, 2025, 08:38 PM UTC
This incident has been resolved.
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