Resolved after 1 day 19 hours, affecting PayConex, on January 26, 2026.
Elavon have resolved the issues. Affected customers may see see funding delayed by up to 24 hours as transactions Finalize.
Affected components
Update timeline
- investigating Jan 26, 2026, 05:09 PM UTC
Bluefin has been informed by Elavon that settlement activity has been delayed for merchants processing with Elavon. https://status.elavon.com/issues/697780f110bdfb715d5dc44c Bluefin will provide additional updates as they are received. We apologize for the inconvenience and appreciate your patience.
- investigating Jan 26, 2026, 10:52 PM UTC
Elavon are continuing to investigate the issue.
- monitoring Jan 27, 2026, 10:23 AM UTC
Elavon has informed us that a solution has been successfully implemented. Our team is actively monitoring the outcomes to ensure that the fix is effective and that everything is functioning as intended. We appreciate your patience during this process.
- monitoring Jan 27, 2026, 05:39 PM UTC
Elavon have resolved the issues. Affected customers may see see funding delayed by up to 24 hours as transactions Finalize.
- resolved Jan 28, 2026, 12:40 PM UTC
This incident has been resolved.
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