Bluefin incident

3rd Party Incident

Resolved after 11 hours 43 minutes, affecting PayConex, on February 2, 2026.

investigating Feb 02, 2026, 10:33 PM UTC

Bluefin is aware of an issue with merchants processing on Imperva. Imperva is working to restore service as quickly as possible. We apologize for any inconvenience caused and sincerely appreciate your patience during this time

Started
Feb 02, 2026, 10:33 PM UTC
Resolved
Feb 03, 2026, 10:17 AM UTC
Duration
11h 43m
Detected by Pingoru
Feb 02, 2026, 10:33 PM UTC

Affected components

PayConex

Update timeline

  1. investigating Feb 02, 2026, 10:33 PM UTC

    Bluefin is aware of an issue with merchants processing on Imperva. Imperva is working to restore service as quickly as possible. We apologize for any inconvenience caused and sincerely appreciate your patience during this time

  2. resolved Feb 03, 2026, 10:17 AM UTC

    This incident has been resolved.

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