Resolved after 3 hours 17 minutes, affecting SaaSConex and ShieldConex and 1 more, on September 2, 2026.
We are continuing to investigate the outage and will provide an update as soon as possible.
Affected components
Update timeline
- identified Sep 02, 2026, 03:49 PM UTC
We have identified intermittent service disruptions resulting from an outage affecting a third-party provider. Our engineering team has implemented mitigation measures to minimize the impact to our services and is actively monitoring the situation. We will provide further updates as the situation develops. We apologize for any inconvenience and appreciate your patience.
- identified Sep 02, 2026, 05:13 PM UTC
We are continuing to investigate the outage and will provide an update as soon as possible.
- resolved Sep 02, 2026, 07:07 PM UTC
This incident has been resolved.
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