Blue J incident

Slow response times

Resolved after 5 hours 42 minutes, affecting AI Services, on December 11, 2024.

monitoring Dec 12, 2024, 04:53 AM UTC

OpenAI is recovering at this time. Users may experience slower response times and we continue to monitor.

Started
Dec 11, 2024, 11:17 PM UTC
Resolved
Dec 12, 2024, 05:00 AM UTC
Duration
5h 42m
Detected by Pingoru
Dec 11, 2024, 11:17 PM UTC

Affected components

AI Services

Update timeline

  1. monitoring Dec 11, 2024, 11:52 PM UTC

    We are currently experiencing slow response times communicating with OpenAI’s servers. We are monitoring and will update here as the situation changes.

  2. monitoring Dec 12, 2024, 12:28 AM UTC

    OpenAI have identified the issue and are working on implementing a fix. Prompting Blue J will result in an error until this issue has been resolved.

  3. monitoring Dec 12, 2024, 04:53 AM UTC

    OpenAI is recovering at this time. Users may experience slower response times and we continue to monitor.

  4. resolved Dec 12, 2024, 12:15 PM UTC

    This incident has been resolved.

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