Blue J Outage History

Blue J is up right now

Pingoru has recorded 50 incidents for Blue J: 14 in the last 12 months and 3 in the last 90 days.

Source: status.askbluej.com

50incidents recorded
14last 12 months
3last 90 days
3 hourstypical duration

Incidents, newest first

Minor September 30, 2026 Questions failing 1h 43m AI Services

Started Sep 30, 2026, 04:26 PM UTC· resolved Sep 30, 2026, 06:10 PM UTC

  1. investigating Sep 30, 2026, 04:26 PM UTC

    We are experiencing a high volume of failing questions and are investigating. Questions may succeed when retried.

  2. monitoring Sep 30, 2026, 05:57 PM UTC

    We are continuing to experience degraded performance due to slow response times from OpenAI's servers. We are still monitoring the situation and will update this page when service is returned to normal.

  3. resolved Sep 30, 2026, 06:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 27, 2026 Failing answers 1h 47m AI Services

Started May 27, 2026, 02:56 PM UTC· resolved May 27, 2026, 04:43 PM UTC

  1. investigating May 27, 2026, 02:56 PM UTC

    We are currently investigating an issue with failing answers

  2. identified May 27, 2026, 03:05 PM UTC

    The issue has been identified and we are awaiting updates from the vendor.

  3. monitoring May 27, 2026, 04:10 PM UTC

    A fix has been applied and we are monitoring recovery now.

  4. resolved May 27, 2026, 04:43 PM UTC

    This incident has been resolved.

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Minor May 13, 2026 File Upload - Partial service disruption 5h 11m File Upload

Started May 13, 2026, 03:36 PM UTC· resolved May 13, 2026, 08:47 PM UTC

  1. investigating May 13, 2026, 03:36 PM UTC

    We're experiencing elevated error rates for our file upload feature and some file upload questions in Blue J may fail. We're working to resolve the issue as quickly as possible. Questions may require a retry.

  2. resolved May 13, 2026, 08:47 PM UTC

    This incident has been resolved.

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Minor May 8, 2026 Answers failing 33m AI Services

Started May 08, 2026, 11:24 PM UTC· resolved May 08, 2026, 11:58 PM UTC

  1. investigating May 08, 2026, 11:24 PM UTC

    We are currently investigating this issue.

  2. identified May 08, 2026, 11:49 PM UTC

    We are continuing to experience answers failing due to intermittent errors from OpenAI servers. We are still monitoring the situation and will update this page when service is returned to normal.

  3. monitoring May 08, 2026, 11:53 PM UTC

    Error rates have dropped significantly. We are continuing to monitor.

  4. resolved May 08, 2026, 11:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 23, 2026 Increased Errors 27m AI Services

Started Apr 23, 2026, 02:14 AM UTC· resolved Apr 23, 2026, 02:42 AM UTC

  1. investigating Apr 23, 2026, 02:14 AM UTC

    We are experiencing increased error rates. Questions may require a retry. We are currently investigating the issue.

  2. monitoring Apr 23, 2026, 02:36 AM UTC

    We have seen error rates drop off significantly in the past 20 minutes. We are continuing to monitor.

  3. monitoring Apr 23, 2026, 02:41 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 23, 2026, 02:42 AM UTC

    Error rates have returned to normal levels following upstream provider recovery. This issue is now resolved.

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Major March 20, 2026 File Upload - Service disruption 1h 14m File Upload

Started Mar 20, 2026, 07:12 PM UTC· resolved Mar 20, 2026, 08:26 PM UTC

  1. investigating Mar 20, 2026, 07:12 PM UTC

    We are experiencing increased rates of failure in our file upload feature based on our service provider. We are currently investigating the issue.

  2. monitoring Mar 20, 2026, 07:30 PM UTC

    We’ve identified an issue affecting the performance of our file upload feature and have applied a fix. Please refresh Blue J to ensure you are seeing the latest version. We are actively monitoring.

  3. resolved Mar 20, 2026, 08:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 6, 2026 Partial service disruption 5h 20m AI Services

Started Jan 06, 2026, 02:54 PM UTC· resolved Jan 06, 2026, 08:15 PM UTC

  1. investigating Jan 06, 2026, 02:54 PM UTC

    We are experiencing increased error rates. Questions may require a retry. We are currently investigating the issue.

  2. investigating Jan 06, 2026, 03:30 PM UTC

    We have identified an issue with one of our providers and are continuing to monitor the issue.

  3. investigating Jan 06, 2026, 04:09 PM UTC

    We are continuing to monitor the issue.

  4. investigating Jan 06, 2026, 04:41 PM UTC

    We are continuing to monitor the issue.

  5. investigating Jan 06, 2026, 06:40 PM UTC

    We are continuing to investigate this issue.

  6. investigating Jan 06, 2026, 08:14 PM UTC

    We have seen the error rates recover to normal levels

  7. resolved Jan 06, 2026, 08:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 15, 2025 Increased Error Rate 30m AI Services

Started Sep 15, 2025, 04:03 PM UTC· resolved Sep 15, 2025, 04:34 PM UTC

  1. investigating Sep 15, 2025, 04:03 PM UTC

    We are experiencing increased error rates. Questions may require a retry. We are currently investigating the issue.

  2. monitoring Sep 15, 2025, 04:21 PM UTC

    We are observing that the affected service is recovering and we are continuing to monitor.

  3. resolved Sep 15, 2025, 04:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 21, 2025 Intermittent failures 1h 20m AI Services

Started Aug 21, 2025, 06:50 PM UTC· resolved Aug 21, 2025, 08:10 PM UTC

  1. investigating Aug 21, 2025, 06:50 PM UTC

    A third party network provider is experiencing intermittent network issues and is currently working on a mitigation. Questions may require retrying to complete.

  2. investigating Aug 21, 2025, 07:25 PM UTC

    The issue has been identified by the third party and a fix is in progress. Questions may still require retrying to complete.

  3. resolved Aug 21, 2025, 08:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 11, 2025 Slow Response Times 13m AI Services

Started Aug 11, 2025, 09:54 PM UTC· resolved Aug 11, 2025, 10:08 PM UTC

  1. monitoring Aug 11, 2025, 09:54 PM UTC

    We are currently experiencing slow response times communicating with OpenAI’s servers. We are monitoring and will update here as the situation changes.

  2. monitoring Aug 11, 2025, 10:06 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Aug 11, 2025, 10:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 24, 2025 Major outage 19m AI Services

Started Jun 24, 2025, 08:17 PM UTC· resolved Jun 24, 2025, 08:37 PM UTC

  1. monitoring Jun 24, 2025, 08:17 PM UTC

    We are currently experiencing a Blue J outage. We are actively working to resolve this issue.

  2. monitoring Jun 24, 2025, 08:29 PM UTC

    We have seen error rates drop off significantly as the system stabilizes. We are continuing to monitor.

  3. resolved Jun 24, 2025, 08:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 12, 2025 Application issues 2h 6m Application

Started Jun 12, 2025, 06:32 PM UTC· resolved Jun 12, 2025, 08:38 PM UTC

  1. investigating Jun 12, 2025, 06:32 PM UTC

    We are experience elevated error rates. We are currently investigating this issue.

  2. monitoring Jun 12, 2025, 06:39 PM UTC

    We have identified an issue with our network provider and are monitoring while they work to resolve it.

  3. monitoring Jun 12, 2025, 07:35 PM UTC

    We are continuing to monitor the situation.

  4. resolved Jun 12, 2025, 08:38 PM UTC

    Our network provider has indicated that services have recovered.

Read the full incident report →

Minor June 10, 2025 Intermittent answering failures 1h 36m AI Services

Started Jun 10, 2025, 09:44 PM UTC· resolved Jun 10, 2025, 11:20 PM UTC

  1. investigating Jun 10, 2025, 09:44 PM UTC

    We are investigating an elevated amount of answer failures. Answers may fail during this time.

  2. resolved Jun 10, 2025, 11:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 29, 2025 Service disruption 1h 20m Application

Started May 29, 2025, 03:49 PM UTC· resolved May 29, 2025, 05:10 PM UTC

  1. investigating May 29, 2025, 03:49 PM UTC

    We are currently experiencing a Blue J outage. We are actively working to resolve this issue.

  2. investigating May 29, 2025, 04:10 PM UTC

    Service has been partially restored. We are continuing to experience increased error rates, and some requests may fail. We are actively investigating.

  3. resolved May 29, 2025, 05:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 15, 2025 Service outage 39m AI Services

Started May 15, 2025, 06:30 PM UTC· resolved May 15, 2025, 07:10 PM UTC

  1. investigating May 15, 2025, 06:30 PM UTC

    We are currently experiencing an outage, and question may not return answers. We are actively working to resolve this issue.

  2. monitoring May 15, 2025, 07:03 PM UTC

    We've identified the issue and applied a fix. We are seeing error rates drop off, and are continuing to monitor the issue.

  3. resolved May 15, 2025, 07:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 5, 2025 Degraded service 1h 5m AI Services

Started May 05, 2025, 12:40 PM UTC· resolved May 05, 2025, 01:46 PM UTC

  1. investigating May 05, 2025, 12:40 PM UTC

    We are experiencing increased error rates. Questions may require a retry and you may experience slow response times. We are currently investigating the issue.

  2. monitoring May 05, 2025, 01:26 PM UTC

    We are seeing error rates dropping and response times returning to normal levels. We are continuing to monitor.

  3. resolved May 05, 2025, 01:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 25, 2025 Authentication Failing 57m Authentication

Started Mar 25, 2025, 06:09 PM UTC· resolved Mar 25, 2025, 07:07 PM UTC

  1. investigating Mar 25, 2025, 06:09 PM UTC

    Our authentication provider is experiencing an outage at this time. Users will not be able to authenticate to use the application until this is resolved. We are monitoring and will update as new information is made available.

  2. identified Mar 25, 2025, 06:37 PM UTC

    Our authentication provider has identified the root cause and is working on mitigation

  3. monitoring Mar 25, 2025, 06:51 PM UTC

    Our authentication provider has begun implementing a fix. We continue to see errors though users may be able to authenticate at this time.

  4. resolved Mar 25, 2025, 07:07 PM UTC

    This incident has been resolved

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Notice December 11, 2024 Slow response times 5h 42m AI Services

Started Dec 11, 2024, 11:17 PM UTC· resolved Dec 12, 2024, 05:00 AM UTC

  1. monitoring Dec 11, 2024, 11:52 PM UTC

    We are currently experiencing slow response times communicating with OpenAI’s servers. We are monitoring and will update here as the situation changes.

  2. monitoring Dec 12, 2024, 12:28 AM UTC

    OpenAI have identified the issue and are working on implementing a fix. Prompting Blue J will result in an error until this issue has been resolved.

  3. monitoring Dec 12, 2024, 04:53 AM UTC

    OpenAI is recovering at this time. Users may experience slower response times and we continue to monitor.

  4. resolved Dec 12, 2024, 12:15 PM UTC

    This incident has been resolved.

Read the full incident report →