Resolved after 5 hours 20 minutes, affecting AI Services, on January 6, 2026.
We have seen the error rates recover to normal levels
Affected components
AI Services
Update timeline
- investigating Jan 06, 2026, 02:54 PM UTC
We are experiencing increased error rates. Questions may require a retry. We are currently investigating the issue.
- investigating Jan 06, 2026, 03:30 PM UTC
We have identified an issue with one of our providers and are continuing to monitor the issue.
- investigating Jan 06, 2026, 04:09 PM UTC
We are continuing to monitor the issue.
- investigating Jan 06, 2026, 04:41 PM UTC
We are continuing to monitor the issue.
- investigating Jan 06, 2026, 06:40 PM UTC
We are continuing to investigate this issue.
- investigating Jan 06, 2026, 08:14 PM UTC
We have seen the error rates recover to normal levels
- resolved Jan 06, 2026, 08:15 PM UTC
This incident has been resolved.
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