Bloomerang incident

Support Chat is Temporarily Unavailable

Resolved after 1 hour 10 minutes, affecting CRM App - crm.bloomerang.co and Volunteer App - volunteer.bloomerang.co and 1 more, on January 9, 2026.

resolved Jan 09, 2026, 10:03 PM UTC

Support chat has remained stable. Monitoring has completed, and this incident is now resolved.

Started
Jan 09, 2026, 08:53 PM UTC
Resolved
Jan 09, 2026, 10:03 PM UTC
Duration
1h 10m
Detected by Pingoru
Jan 09, 2026, 08:53 PM UTC

Affected components

CRM App - crm.bloomerang.coVolunteer App - volunteer.bloomerang.coFundraising App - secure.qgiv.comChat Support

Update timeline

  1. identified Jan 09, 2026, 08:53 PM UTC

    We are experiencing a service disruption with our support chat functionality. If you need assistance with any of our Bloomerang products, please reach out via email or phone. Contact information can be found at https://bloomerang.com/contact/customers/

  2. monitoring Jan 09, 2026, 09:00 PM UTC

    At this time, support chat functionality has been restored. We will continue to monitor the situation to ensure continued stability. Thank you for your patience and understanding.

  3. resolved Jan 09, 2026, 10:03 PM UTC

    Support chat has remained stable. Monitoring has completed, and this incident is now resolved.

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