Resolved after 1 hour 25 minutes, affecting CRM App - crm.bloomerang.co, on October 31, 2024.
Monitoring confirmed performance is restored and this incident is resolved. We apologize for any inconvenience.
Affected components
Update timeline
- investigating Oct 31, 2024, 01:06 AM UTC
We are currently investigating reports of Intermittent degraded performance across Bloomerang, these issues may be impacting multiple areas of the application. We apologize for any inconvenience this issue may cause and will provide an update in approximately 30 minutes as we learn more.
- investigating Oct 31, 2024, 01:35 AM UTC
Some error pages may be occurring for users attempting to log in or add constituent and transaction data. Issues are intermittent and may be resolved by refreshing the browser and trying again. We continue investigating this issue and will provide another update within 30 minutes.
- monitoring Oct 31, 2024, 02:16 AM UTC
We have identified the issue and implemented a fix. Performance is now restored and we are continuing to monitor to confirm.
- resolved Oct 31, 2024, 02:32 AM UTC
Monitoring confirmed performance is restored and this incident is resolved. We apologize for any inconvenience.
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