Resolved after 3 hours 34 minutes, affecting CRM App - crm.bloomerang.co and CRM API - api.bloomerang.co and 1 more, on June 26, 2025.
A fix has been implemented and we are monitoring results.
Affected components
Update timeline
- investigating Jun 26, 2025, 01:46 AM UTC
We have been experiencing intermittent service issues with the CRM application since around 8:30pm EST. Customers may see errors when attempting to login and/or interacting with that application. Our team is currently working to restore functionality. We apologize for any inconvenience. An update will be provided soon.
- identified Jun 26, 2025, 02:13 AM UTC
Our teams have identified the root cause of the service disruption. We are currently implementing a fix to restore full functionality. All services remain impacted during this time. We will share another update shortly.
- identified Jun 26, 2025, 02:37 AM UTC
Performance has been partially restored while our team continues to resolve this issue. Users may still see errors when interacting with the application. We will provide another update soon.
- monitoring Jun 26, 2025, 04:37 AM UTC
A fix has been implemented and we are monitoring results.
- resolved Jun 26, 2025, 05:20 AM UTC
This incident has been resolved.
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