Blip incident

Desk & BlipChat [Degradation]

Resolved after 2 hours 8 minutes, affecting Desk, on July 30, 2025.

resolved Jul 30, 2025, 04:38 PM UTC

Incident Resolved ? BlipChat and Desk Impact: Users may have experienced degraded performance in BlipChat and Desk. Final Update: The issue has been fully resolved. Our team has stabilized the environment, and BlipChat and Desk are operating normally. We will continue to monitor to ensure continued stability.

Started
Jul 30, 2025, 02:30 PM UTC
Resolved
Jul 30, 2025, 04:38 PM UTC
Duration
2h 8m
Detected by Pingoru
Jul 30, 2025, 02:30 PM UTC

Affected components

Desk

Update timeline

  1. investigating Jul 30, 2025, 03:08 PM UTC

    We are currently experiencing degradatin on BlipChat and Desk. Impact: Degradation in BlipChat and Desk. Update: Our support team is actively working on it.

  2. identified Jul 30, 2025, 03:33 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 30, 2025, 03:55 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 30, 2025, 04:11 PM UTC

    We are currently experiencing degradation in BlipChat and Desk. Impact: Users may experience degraded performance in BlipChat and Desk. Update: Our support team has acted to stabilize the environment, and we are now monitoring the situation.

  5. resolved Jul 30, 2025, 04:38 PM UTC

    Incident Resolved ? BlipChat and Desk Impact: Users may have experienced degraded performance in BlipChat and Desk. Final Update: The issue has been fully resolved. Our team has stabilized the environment, and BlipChat and Desk are operating normally. We will continue to monitor to ensure continued stability.

Your product runs on more than Blip

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →