Resolved after 6 hours 21 minutes, affecting CRM and Desk, on August 11, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Aug 11, 2025, 12:42 PM UTC
We are currently experiencing low performance on Blip Desk. Impact: Failures in active message delivery. Update: Our support team is actively working on it.
- investigating Aug 11, 2025, 04:22 PM UTC
Dear Customers, We are continuing to investigate the matter and will provide updates shortly regarding the current situation.
- investigating Aug 11, 2025, 05:37 PM UTC
Dear Customers, The issue currently persists on a small scale; however, the Blip Desk environment remains stable. Our team continues to investigate, and we will share further updates shortly.
- monitoring Aug 11, 2025, 05:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 11, 2025, 06:27 PM UTC
This incident has been resolved.
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