Blend incident

DocuSign Outage

Resolved after 1 hour 3 minutes, affecting Lending Platform, on February 5, 2025.

monitoring Feb 05, 2025, 07:34 PM UTC

Blend has been notified of an outage with our partner, Docusign, affecting most availability of eSigning within Blend that is utilizing Docusign. Blend is monitoring the recovery and will share updates when available. Borrowers who have been sent documents to eSign in a Docusign envelope will be unable to eSign throughout the outage.

Started
Feb 05, 2025, 07:34 PM UTC
Resolved
Feb 05, 2025, 08:37 PM UTC
Duration
1h 3m
Detected by Pingoru
Feb 05, 2025, 07:34 PM UTC

Affected components

Lending Platform

Update timeline

  1. monitoring Feb 05, 2025, 07:34 PM UTC

    Blend has been notified of an outage with our partner, Docusign, affecting most availability of eSigning within Blend that is utilizing Docusign. Blend is monitoring the recovery and will share updates when available. Borrowers who have been sent documents to eSign in a Docusign envelope will be unable to eSign throughout the outage.

  2. resolved Feb 05, 2025, 08:37 PM UTC

    This incident has been resolved.

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