Blend incident

Closings flowing from Encompass to Blend via EPC and PDD

Resolved after 5 hours 49 minutes, affecting Blend Close, on August 13, 2026.

monitoring Aug 13, 2026, 05:30 PM UTC

RESOLVED- We have deployed a fix to production that resolves the issue affecting closings sent from Encompass to Blend through EPC and PDD. Closing packages can now resume being sent to Blend. We appreciate your patience while we worked to restore this functionality.

Started
Aug 13, 2026, 02:05 PM UTC
Resolved
Aug 13, 2026, 07:55 PM UTC
Duration
5h 49m
Detected by Pingoru
Aug 13, 2026, 02:05 PM UTC

Affected components

Blend Close

Update timeline

  1. investigating Aug 13, 2026, 02:05 PM UTC

    Blend is experiencing issues with Closings flowing from Encompass to Blend via EPC and PDD. We are actively investigating the issue and will continue to update as the situation progresses. Clients using the KM plug-in are unaffected.

  2. investigating Aug 13, 2026, 03:05 PM UTC

    We are continuing to investigate this issue and will update as the situation progresses.

  3. identified Aug 13, 2026, 03:41 PM UTC

    We have identified the issue and are currently working on a fix. We will update this status as soon as the fix is deployed

  4. monitoring Aug 13, 2026, 05:30 PM UTC

    RESOLVED- We have deployed a fix to production that resolves the issue affecting closings sent from Encompass to Blend through EPC and PDD. Closing packages can now resume being sent to Blend. We appreciate your patience while we worked to restore this functionality.

  5. resolved Aug 13, 2026, 07:55 PM UTC

    This incident has been resolved.

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