Resolved after 1 hour 33 minutes, on April 3, 2025.
We are pleased to announce that the outage affecting hybrid esign packages being delivered to borrowers has been fully resolved. All services are now operating as expected. We apologize for any disruption this may have caused and thank you for your patience throughout this incident. If you continue to experience any issues, please reach out to [email protected] or check our status page for further updates.
Update timeline
- investigating Apr 03, 2025, 07:05 PM UTC
We are currently experiencing an outage affecting hybrid esign tasks being released to borrowers for today's date (4/3) for closing packages sent after 11:10 am CT. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We will provide updates as soon as we have more information. We apologize for the inconvenience and appreciate your patience.
- resolved Apr 03, 2025, 08:38 PM UTC
We are pleased to announce that the outage affecting hybrid esign packages being delivered to borrowers has been fully resolved. All services are now operating as expected. We apologize for any disruption this may have caused and thank you for your patience throughout this incident. If you continue to experience any issues, please reach out to [email protected] or check our status page for further updates.
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