Resolved after 3 hours 16 minutes, affecting LOS Integrations, on May 23, 2025.
A fix has been implemented by Velocify. We have unpaused the integration and will continue to monitor for any errors.
Affected components
LOS Integrations
Update timeline
- investigating May 23, 2025, 01:35 AM UTC
All lead creation through Velocify is currently failing. We have escalated to ICE support and have temporarily paused all events going to Velocify until the issue is resolved.
- resolved May 23, 2025, 04:51 AM UTC
A fix has been implemented by Velocify. We have unpaused the integration and will continue to monitor for any errors.
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