BitTitan incident

Migration Failures – “The method or operation is not implemented” Error

Resolved after 12 days 22 hours, affecting MigrationWiz and MigrationWiz DE, on April 17, 2025.

resolved Apr 30, 2025, 06:24 PM UTC

We’re pleased to confirm that the issue causing migration failures with the error “The method or operation is not implemented” has been fully resolved. We apologize for any inconvenience this may have caused, and appreciate your patience as we worked to implement a fix

Started
Apr 17, 2025, 07:49 PM UTC
Resolved
Apr 30, 2025, 06:24 PM UTC
Duration
12d 22h
Detected by Pingoru
Apr 17, 2025, 07:49 PM UTC

Affected components

MigrationWizMigrationWiz DE

Update timeline

  1. investigating Apr 17, 2025, 07:49 PM UTC

    We are currently investigating migrations that are failing with the error: “The method or operation is not implemented.” in some Microsoft Teams and Sharepoint migrations. Our engineering team is actively working to identify the root cause and implement a resolution. We will update this status again no later than Tuesday, April 22.

  2. identified Apr 21, 2025, 03:14 PM UTC

    We are aware that some migrations are failing with the error: “The method or operation is not implemented.” in some Microsoft Teams and SharePoint migrations. Our engineering team has identified a solution and is actively working on developing the fix. We are targeting deployment by Friday, May 2, and will continue to provide updates as progress is made.

  3. resolved Apr 30, 2025, 06:24 PM UTC

    We’re pleased to confirm that the issue causing migration failures with the error “The method or operation is not implemented” has been fully resolved. We apologize for any inconvenience this may have caused, and appreciate your patience as we worked to implement a fix

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