Bitbucket incident

Bitbucket workspace invitations failing for all users

Resolved after 35 minutes, affecting Website and API and 1 more, on January 7, 2026.

resolved Jan 07, 2026, 06:40 AM UTC

We have successfully mitigated the incident and the affected service is now fully operational. Our teams have verified that normal functionality has been restored. Thank you for your patience and understanding while we worked to resolve this issue.

Started
Jan 07, 2026, 06:05 AM UTC
Resolved
Jan 07, 2026, 06:40 AM UTC
Duration
35m
Detected by Pingoru
Jan 07, 2026, 06:05 AM UTC

Affected components

WebsiteAPIGit via SSHAuthentication and user managementGit via HTTPSWebhooksSource downloadsPipelinesGit LFSEmail delivery

Update timeline

  1. identified Jan 07, 2026, 06:05 AM UTC

    Users of Bitbucket Cloud currently face difficulties when trying to invite new users to their workspaces. This issue is resulting in a '400 Client Error: Bad Request' message, which stems from a recent change in the invitation flow. The team is actively working on a resolution and is deploying a hotfix. We will provide an update within the next hour.

  2. resolved Jan 07, 2026, 06:40 AM UTC

    We have successfully mitigated the incident and the affected service is now fully operational. Our teams have verified that normal functionality has been restored. Thank you for your patience and understanding while we worked to resolve this issue.

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