Bitbucket incident
Users receiving errors when attempting to load BitBucket
Resolved after 1 hour 10 minutes, affecting Website and API and 1 more, on May 25, 2025.
Our team has mitigated the issue that caused error messages when loading Bitbucket. Bitbucket should now function correctly for all previously impacted users.
Affected components
Update timeline
- investigating May 25, 2025, 11:45 PM UTC
We are aware of some users experiencing issues loading Bitbucket and may be receiving errors such as '500 internal server error'. Our team is investigating this issue with urgency and will provide an update as soon as possible.
- monitoring May 26, 2025, 12:24 AM UTC
Our team has mitigated the issue that caused error messages when loading Bitbucket. We are continuing to monitor at this time to ensure performance has been restored, and resolve the root cause.
- resolved May 26, 2025, 12:56 AM UTC
Our team has mitigated the issue that caused error messages when loading Bitbucket. Bitbucket should now function correctly for all previously impacted users.
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