Resolved after 2 hours 17 minutes, affecting Campaigns - Europe and Campaigns - US (West) and 1 more, on March 31, 2026.
A fix has been implemented and we are monitoring the results. Affected customers are advised to retry their campaigns.
Affected components
Campaigns - EuropeCampaigns - US (West)Campaigns - Asia (India)
Update timeline
- identified Mar 31, 2026, 11:29 AM UTC
We are currently investigating an issue impacting campaigns activated in the EP Marketing Suite within the last 30 minutes. Affected campaigns are failing approximately 10 minutes after activation. Our team is actively working on a fix.
- monitoring Mar 31, 2026, 12:25 PM UTC
A fix has been implemented and we are monitoring the results. Affected customers are advised to retry their campaigns.
- resolved Mar 31, 2026, 01:47 PM UTC
This incident has been resolved.
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