Bird incident

Increased Error rates on USA Bird Platform API

Resolved after 18 minutes, affecting Bird Platform, on September 26, 2026.

resolved Sep 26, 2026, 04:17 PM UTC

Thank you for your patience. We are seeing a full recovery. No more errors are being returned, and all queues have caught up.

Started
Sep 26, 2026, 03:59 PM UTC
Resolved
Sep 26, 2026, 04:17 PM UTC
Duration
18m
Detected by Pingoru
Sep 26, 2026, 03:59 PM UTC

Affected components

Bird Platform

Update timeline

  1. investigating Sep 26, 2026, 03:59 PM UTC

    We are investigating an issue with the USA Bird Platform API. We are seeing increased Error codes returning.

  2. identified Sep 26, 2026, 04:06 PM UTC

    We have found the cause of the issue cycling the bad instances. Recovery expected soon.

  3. monitoring Sep 26, 2026, 04:11 PM UTC

    We are monitoring the systems while they recover. All errors have stopped and all queues are recovering.

  4. resolved Sep 26, 2026, 04:17 PM UTC

    Thank you for your patience. We are seeing a full recovery. No more errors are being returned, and all queues have caught up.

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