Resolved after 2 hours 42 minutes, affecting Flows - US (West) and Journey - US (West), on April 7, 2026.
We've identified the cause of the issue affecting wait steps in automations. A rapid spike in automation activity outpaced our infrastructure's autoscaling response, leading to a temporary processing backlog. Our systems have since scaled to meet demand and the backlog is expected to clear completely in 30mins.
Affected components
Update timeline
- investigating Apr 07, 2026, 05:49 AM UTC
We are currently investigating this issue.
- monitoring Apr 07, 2026, 07:28 AM UTC
We've identified the cause of the issue affecting wait steps in automations. A rapid spike in automation activity outpaced our infrastructure's autoscaling response, leading to a temporary processing backlog. Our systems have since scaled to meet demand and the backlog is expected to clear completely in 30mins.
- resolved Apr 07, 2026, 08:32 AM UTC
All backlog fully processed.
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