Resolved after 1 hour 31 minutes, affecting Conversations - API, on May 1, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Conversations - API
Update timeline
- investigating May 01, 2026, 08:06 PM UTC
We are seeing elevated errors with conversations involving bots in the EU region and we are currently investigating this issue.
- identified May 01, 2026, 09:14 PM UTC
The issue has been identified and a fix is being implemented.
- resolved May 01, 2026, 09:37 PM UTC
This incident has been resolved.
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