Bird incident

Issues Listing Journeys in UI [EU]

Resolved after 1 hour 59 minutes, affecting Journey - Europe, on May 13, 2026.

monitoring May 13, 2026, 12:25 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 13, 2026, 11:33 AM UTC
Resolved
May 13, 2026, 01:33 PM UTC
Duration
1h 59m
Detected by Pingoru
May 13, 2026, 11:33 AM UTC

Affected components

Journey - Europe

Update timeline

  1. investigating May 13, 2026, 11:33 AM UTC

    We are currently experiencing an issue where journeys are not displaying in the user interface. Journey runs are not affected and continue to execute normally. At this time, the issue is limited to the listing/viewing of journeys in the UI. Our engineering team is actively investigating the root cause.

  2. identified May 13, 2026, 12:16 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 13, 2026, 12:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 13, 2026, 01:33 PM UTC

    This incident has been resolved.

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