Bird incident

Conversations data processing is behind

Resolved after 49 minutes, affecting Conversations - API, on June 1, 2026.

monitoring Jun 01, 2026, 04:51 PM UTC

The processing has caught up and we are monitoring to ensure it doesn't get behind again.

Started
Jun 01, 2026, 04:33 PM UTC
Resolved
Jun 01, 2026, 05:22 PM UTC
Duration
49m
Detected by Pingoru
Jun 01, 2026, 04:33 PM UTC

Affected components

Conversations - API

Update timeline

  1. investigating Jun 01, 2026, 04:33 PM UTC

    We are currently looking into an issue where processing conversations date is running behind in our US West cluster. This is causing the reporting to be behind.

  2. monitoring Jun 01, 2026, 04:51 PM UTC

    The processing has caught up and we are monitoring to ensure it doesn't get behind again.

  3. resolved Jun 01, 2026, 05:22 PM UTC

    This incident has been resolved.

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