Bird incident
Delay in processing Message & Contact Objects - Impact limited to customer hosted on us-west-1 region
Minor Vendor's status page →
Resolved after 2 hours 15 minutes, affecting Dashboard - app.bird.com and Analytics - US (West) and 1 more, on July 8, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Dashboard - app.bird.comAnalytics - US (West)Contacts - US (West)
Update timeline
- investigating Jul 08, 2026, 08:12 PM UTC
We are observing delays in processing of Message & Contact Objects. We are actively investigating the issue The impact is limited to Customers in Bird Box platform, hosted in the us-west-1 region.
- identified Jul 08, 2026, 10:10 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 08, 2026, 10:28 PM UTC
This incident has been resolved.
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