Bird App incident

Android newly added payment method not working

Resolved after 50 minutes, affecting Rides, on April 16, 2025.

identified Apr 16, 2025, 08:17 PM UTC

We identified an issue where Android users aren't able to use newly added cards.

Started
Apr 16, 2025, 08:17 PM UTC
Resolved
Apr 16, 2025, 09:07 PM UTC
Duration
50m
Detected by Pingoru
Apr 16, 2025, 08:17 PM UTC

Affected components

Rides

Update timeline

  1. identified Apr 16, 2025, 08:17 PM UTC

    We identified an issue where Android users aren't able to use newly added cards.

  2. resolved Apr 16, 2025, 09:07 PM UTC

    This incident has been resolved.

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