Resolved after 8 hours 41 minutes, affecting Connectivity & Cellular, on July 28, 2025.
Hologram has not yet confirmed resolution but we do see most devices have reconnected.
Affected components
Connectivity & Cellular
Update timeline
- investigating Jul 28, 2025, 03:47 PM UTC
We have received notification of an outage affecting some Hologram G1 SIM cards. Hologram is investigating with it's upstream partners.
- identified Jul 28, 2025, 03:48 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 28, 2025, 06:34 PM UTC
Hologram has not yet confirmed resolution but we do see most devices have reconnected.
- resolved Jul 29, 2025, 12:29 AM UTC
This incident is resolved.
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