Bird App incident

Braintree Transactions Increased Error Rate

Resolved after 36 minutes, affecting Ride Start and Payments, on October 16, 2025.

identified Oct 16, 2025, 04:08 PM UTC

The issue has been identified and a fix is being implemented.

Started
Oct 16, 2025, 04:08 PM UTC
Resolved
Oct 16, 2025, 04:44 PM UTC
Duration
36m
Detected by Pingoru
Oct 16, 2025, 04:08 PM UTC

Affected components

Ride StartPayments

Update timeline

  1. identified Oct 16, 2025, 04:08 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Oct 16, 2025, 04:44 PM UTC

    This incident has been resolved.

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