Resolved after 17 hours 48 minutes, affecting Connectivity & Cellular, on July 24, 2026.
2026-07-24 10:10 UTC / 2026-07-24 06:10 EDT ( UTC-4): We are seeing recovery, but the issue is not yet fully resolved. KORE Engineers continue to work with the IMSI Sponsor to investigate the root cause of the issue and restore service. We will provide another update in 2 hours or sooner once more information becomes available. no update from Vodafone
Affected components
Update timeline
- investigating Jul 24, 2026, 09:56 AM UTC
Kore has identified an issue on Data sessions (https://korewireless.service-now.com/csm?id=service_status&service=cb4ae2ca479f0610ab11f92c016d43f1) Vodafone also seems to be having issues
- investigating Jul 24, 2026, 10:49 AM UTC
2026-07-24 10:10 UTC / 2026-07-24 06:10 EDT ( UTC-4): We are seeing recovery, but the issue is not yet fully resolved. KORE Engineers continue to work with the IMSI Sponsor to investigate the root cause of the issue and restore service. We will provide another update in 2 hours or sooner once more information becomes available. no update from Vodafone
- resolved Jul 25, 2026, 03:44 AM UTC
This incident has been resolved
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