beehiiv incident

Degraded performance on the beehiiv platform, delaying automation emails, segments, and welcome sends

Resolved after 2 hours 15 minutes, affecting Publication websites and App Admin and 1 more, on January 22, 2026.

monitoring Jan 22, 2026, 04:02 PM UTC

We've implemented a fix that should improve automation emails and segments processing. We are currently monitoring the situation as things improve.

Started
Jan 22, 2026, 02:06 PM UTC
Resolved
Jan 22, 2026, 04:21 PM UTC
Duration
2h 15m
Detected by Pingoru
Jan 22, 2026, 02:06 PM UTC

Affected components

Publication websitesApp AdminPublic APISending emails

Update timeline

  1. investigating Jan 22, 2026, 02:06 PM UTC

    Due to excessive load on our primary database we are seeing delays in automations and segments and increased response times throughout the app. Our engineering team is investigating, as is our database vendor. We'll post updates as we have them.

  2. investigating Jan 22, 2026, 02:07 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 22, 2026, 03:21 PM UTC

    We are working on restoring functionality, post sends are no longer delayed, but we continue to see delays in automation emails and segments

  4. monitoring Jan 22, 2026, 04:02 PM UTC

    We've implemented a fix that should improve automation emails and segments processing. We are currently monitoring the situation as things improve.

  5. resolved Jan 22, 2026, 04:21 PM UTC

    This incident has been resolved.

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