beehiiv incident

Some newsletters are experiencing incomplete post sends

Resolved after 4 hours 12 minutes, affecting Sending emails and SendGrid API v3, on August 21, 2026.

monitoring Aug 21, 2026, 06:15 PM UTC

Our email sending provider identified the root cause as a bad deploy on their end, which they reverted ~40 minutes ago. All posts are sending successfully, we will continue to monitor closely over the rest of the day.

Started
Aug 21, 2026, 02:31 PM UTC
Resolved
Aug 21, 2026, 06:44 PM UTC
Duration
4h 12m
Detected by Pingoru
Aug 21, 2026, 02:31 PM UTC

Affected components

Sending emailsSendGrid API v3

Update timeline

  1. identified Aug 21, 2026, 02:31 PM UTC

    We have identified an issue with an upstream email provider resulting in some posts not being delivered to the full intended subscriber list. It is effecting ~20% of large publications with an average impact of a 4-8% non delivered rate. We are working with the vendor to resolve the issue and will deliver all posts to impacted subscribers.

  2. identified Aug 21, 2026, 04:20 PM UTC

    We are continuing to work with the vendor for a comprehensive fix to the issue but have implemented a workaround and are delivering the dropped emails for all effected newsletter sends

  3. monitoring Aug 21, 2026, 06:15 PM UTC

    Our email sending provider identified the root cause as a bad deploy on their end, which they reverted ~40 minutes ago. All posts are sending successfully, we will continue to monitor closely over the rest of the day.

  4. resolved Aug 21, 2026, 06:44 PM UTC

    This incident has been resolved.

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