beehiiv incident

Elevated errors on publication websites

Resolved after 2 hours 41 minutes, affecting Publication websites, on February 18, 2026.

monitoring Feb 18, 2026, 02:39 AM UTC

Newsletter websites are back! We continue to monitor closely.

Started
Feb 18, 2026, 12:43 AM UTC
Resolved
Feb 18, 2026, 03:25 AM UTC
Duration
2h 41m
Detected by Pingoru
Feb 18, 2026, 12:43 AM UTC

Affected components

Publication websites

Update timeline

  1. investigating Feb 18, 2026, 12:43 AM UTC

    We are seeing increased error rates serving newsletter websites and are investigating.

  2. investigating Feb 18, 2026, 01:22 AM UTC

    The majority of platform websites are currently unavailable due to an issue with our hosting provider Heroku, their runtime team is also working to resolve the issue.

  3. identified Feb 18, 2026, 01:50 AM UTC

    Our upstream provider Heroku has acknowledged the incident and it is working to remediate https://status.salesforce.com/incidents/20003708

  4. identified Feb 18, 2026, 01:51 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Feb 18, 2026, 02:39 AM UTC

    Newsletter websites are back! We continue to monitor closely.

  6. resolved Feb 18, 2026, 03:25 AM UTC

    This incident has been resolved.

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