Resolved after 17 hours 19 minutes, affecting CRM, on March 17, 2026.
Load is coming down following updates and normal service is expected to resume soon. The Beamery Engineering team are continuing to monitor the performance.
Affected components
Update timeline
- investigating Mar 17, 2026, 04:15 PM UTC
Beamery Engineering team has been alerted to an increase in CPU usage in our ElasticSearch cluster, the issue is being investigated. Search results may respond slower than normal.
- identified Mar 17, 2026, 04:59 PM UTC
The team have identified a spike in Recipe usage as the root cause to the increased CPU. Additional resource is being deployed to support the increased load.
- identified Mar 17, 2026, 07:26 PM UTC
CPU usage on the ElasticSearch cluster continues to be high despite remediations, the Beamery Engineering team have made further adjustments to bring this down. Recipe process time is expected to be reduced.
- monitoring Mar 17, 2026, 11:17 PM UTC
Load is coming down following updates and normal service is expected to resume soon. The Beamery Engineering team are continuing to monitor the performance.
- resolved Mar 18, 2026, 09:35 AM UTC
Elastic CPU returned to normal following mitigations, normal service resumed.
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