Resolved after 17 hours 6 minutes, affecting API and Application Builder and 1 more, on December 23, 2025.
Insufficient AWS compute capacity overloaded the remaining nodes. This high load caused readiness probes to fail, triggering API restarts that created a feedback loop of increasing pressure.
Affected components
Update timeline
- investigating Dec 23, 2025, 04:32 PM UTC
We are currently investigating an issue affecting the availability of balenaCloud services.
- monitoring Dec 23, 2025, 07:03 PM UTC
Scaling issues during service deployment caused by unavailability of nodes from underlying scaling provider.
- resolved Dec 24, 2025, 09:38 AM UTC
Insufficient AWS compute capacity overloaded the remaining nodes. This high load caused readiness probes to fail, triggering API restarts that created a feedback loop of increasing pressure.
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Amazon Web Services