Balena incident
The OS versions list for upgrading HosOS throught the dashboard does not show any version for some devices.
Resolved on December 12, 2024.
The OS versions list under the settings menu of some devices may not be showing any versions for some devices preventing users from upgrading their HostOS. Some users may also see a notice on their device summary page saying "OS downgrades are not allowed". We have reverted the dashboard to a previous version that has a working OS version list for upgrading HostOS. We are still investigating why the OS version list is not rendered in the latest dashboard version.
Update timeline
- resolved Dec 13, 2024, 02:31 AM UTC
The OS versions list under the settings menu of some devices may not be showing any versions for some devices preventing users from upgrading their HostOS. Some users may also see a notice on their device summary page saying "OS downgrades are not allowed". We have reverted the dashboard to a previous version that has a working OS version list for upgrading HostOS. We are still investigating why the OS version list is not rendered in the latest dashboard version.
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