Resolved after 21 hours 13 minutes, affecting API and Dashboard, on February 5, 2025.
We deployed an upgrade to our log system that worked well in staging, but in production hit issues with log streams so we quickly rolled it back. We have identified the issue and why it only affected one environment, and are investigating an alternate solution going forward.
Affected components
Update timeline
- investigating Feb 05, 2025, 05:51 PM UTC
We're experiencing an elevated level of log stream errors and are currently looking into the issue.
- monitoring Feb 05, 2025, 05:53 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 05, 2025, 05:53 PM UTC
We are continuing to monitor for any further issues.
- resolved Feb 06, 2025, 01:58 PM UTC
This incident has been resolved.
- postmortem Feb 06, 2025, 07:26 PM UTC
We deployed an upgrade to our log system that worked well in staging, but in production hit issues with log streams so we quickly rolled it back. We have identified the issue and why it only affected one environment, and are investigating an alternate solution going forward.
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